OVERDUE STAMP

Eric Simms

All my invoices are showing an OVERDUE stamp on them even though the invoice is not overdue. How do I manage the overdue stamp to only stamp invoices which are overdue?

Zappy

You can't. It doesn't work that way. You can only remove it.

Kris_Williams

It has to do with the setup of your terms i believe

Zappy

Not correct Kris. That's not how it works.

Kris_Williams

I entered an invoice dated 1/12/2000 using net 15 for the terms so it showed due on 16/12 and it showed the overdue stamp. Then I changed it to 8/1/21 - no overdue stamp

Zappy

Kris not sure of your point. This is precisely how its supposed to work.

Kris_Williams

I was explaining to Eric why all of his invoices might be saying overdue when in fact they are not. Wasn’t that his question?

Acctd4

Kris & Zappy are both correct - The overdue stamp can be on shown on all (that ARE actually overdue) or on none however - with stamps “on” - the terms you set will determine when it displays.

TIP: Make sure your terms are configured correctly - Some users “set up” a term (eg “21 days”) but don’t actually configure it to tell the program to calculate 21 days!

GerryWinter

Call me on 0418907140 and i will show you how to do it.

Zappy

Or you could create a youtube video and show everyone. Either way

Zappy

Shaz that's correct.