ETP Payment Summary showing incorrect PAYG

KyleeR Member Posts: 1


My client paid an employee an Ex Gratia amount that should have had 17% tax withheld. I ran this through Reckon Hosted and provided him with the net amount, however he paid out the gross amount in error. It was an acrimonious payout so I'm very doubtful that the ex-employee will reimburse the over-payment.

Reckon Hosted is allowing me to adjust the PAYG to $0 through the payrun, however the ETP Payment Summary is still showing that 17% PAYG was withheld.

The INB Payment Summary is showing the correct amount of PAYGW for the OTEs worked.

Is there a way of manually over-riding the ETP Payment Summary?



  • Acctd4
    Acctd4 Accredited Partner Posts: 2,952 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Although RA/RAH calculates PAYGW in ETPs, it’s unable to always be correct due to the many variances depending on the type & circumstance of each case.

    As long as the figures are correct in RAH & it’s just the form that is prefilling incorrectly, you may just have to fill in a manual one instead.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)