Runtime Error on start up

Kerrie Wilson

I am getting this message on start up & am unable to start Reckon . Any suggestions ?

Runtime Error!

Program: ...rogram Files ()x86)\Intuit\Reckon Accounts 2020\qbw32.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information

Rav

HI @Kerrie Wilson

Is this a new install of Reckon Accounts you've put on your PC or have you been using it for a while now?

Does the same message appear if you restart your PC and then attempt to launch the software?

Kerrie Wilson

Hi Rav,

I have been using Reckon accounts for years , this is the 2020 edition. Yes I get the same message no matter what I do, PC has been restarted many times & I have made sure all updates are correct.

Karla

Hi Kerri,

Did you end up getting an answer? I am having exactly the same issue ... I have also been using Reckon Accounts for a while (no new install) and I have tried to restart my PC without luck.

Can anybody please help?

Kerrie Wilson

Hi Karla,

So far, yes it is now working. Reckon asked me to right click on the app/program and press 'run as admin'. Have closed and reopened the program all day & working fine. Hope this works for you.

Karla

I tried that and it worked, thank you so much Kerrie!

Gillian_9673196

Did anyone ever get an answer to this problem? Everything working yesterday then today this.....please I need to get some work done!

Kerrie Wilson

Hi Gillian,

Yes, all good now. Reckon asked me to right click on the app/program and press 'run as admin'. Have closed and reopened the program all day & working fine. Hope this works for you.

Gillian_9673196

Thanks Kerrie, that worked a treat.