Unable to upload STP file to Reckon Customer Portal
I am having trouble uploading my STP file from Reckon Accounts Desktop to Reckon GovConnect.
It has worked fine in the past but now when I click Upload - New Pay Run - Confirm and then select the file it then takes me back to screen again where I slect New Pay Run. It seems like it isn't recongnising or accepting my STP file but I'm sure why or how to work out what the issue is.
If someone could please give me a hand with this i would appreciate it as I am unable to meet the ATO requirements as I can't upload the STP files.