Nil debtors balance not matched off (journals)

PhilANZ

This should be simple, but I can't see how to do it. Someone has a couple of debtors with 0 balance but not matched. The first couple of years were entered for comparison purposes as journals. Do I have to delete the debtor lines and re-enter them as invoices, and the same with the payments the following year, or is there an easier way?

Thanks - I'm finding ReckonOne a little less than brilliant after years of Reckon Accounts. Sometimes it's just learning - but other times it's lacking something.

Kris_Williams

If you go to the original journals, assuming you used accounts receivables, have you entered the customer name on that line?

PhilANZ

I can't not have a customer name on the line.

Kris_Williams

Sorry I can’t advise I only use Reckon One for Payroll