Rehire Employee not working

Options
Lynne_8946547
Lynne_8946547 Member Posts: 93 ✭✭
edited May 2021 in Reckon Accounts (Desktop)

I need to rehire an employee, but when I click on the Edit Hire button the screen is blank. Not sure what I'm doing wrong.

Rehire.jpg

EDIT - Actually it doesn't even let me hire a new employee??

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2021
    Options

    Try running the Rebuild 3 times (under Utilities in the File dropdown menu) as your file may have some background data corruption.

    The Employee Organiser (where this feature is) is a great section but I’ve found in some installations it’s not accessible 😫

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 ✭✭
    Options

    Aaaargh, I was so hoping that would work but it didn't. I have to pay this employee and do my STP but can't if this isn't fixed asap

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
    Options

    Hi Lynne

    A way around this would be to bypass the Employee Organiser and instead go into that specific employee's profile to remove the existing release date along with entering in a new hire date.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 ✭✭
    Options

    Ok, so I appear to have solved my own problem.

    I had not yet upgraded to the 2021 version of Reckon Accounts Premier. Having done that, I am now able to rehire my employee.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Options
    https://community.reckon.com/discussion/comment/20618077#Comment_20618077

    Unfortunately, this then overwrites the original termination though meaning you no longer have those (first termination) details saved in the system. Workaround then is to manually enter original Termination info/Date etc in the Employee's Notes 🙄

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 ✭✭
    Options
    https://community.reckon.com/discussion/comment/20618081#Comment_20618081

    I managed to solve the issue when I upgraded to the 2021 software. Mi hire/rehire employee is now working fine.


    Thanks

    Lynne

Categories