Rehire Employee not working

Lynne_8946547
Lynne_8946547 Member Posts: 93 Reckoner Reckoner
edited May 2021 in Reckon Accounts (Desktop)

I need to rehire an employee, but when I click on the Edit Hire button the screen is blank. Not sure what I'm doing wrong.

EDIT - Actually it doesn't even let me hire a new employee??

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,855 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2021

    Try running the Rebuild 3 times (under Utilities in the File dropdown menu) as your file may have some background data corruption.

    The Employee Organiser (where this feature is) is a great section but I’ve found in some installations it’s not accessible 😫

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 Reckoner Reckoner

    Aaaargh, I was so hoping that would work but it didn't. I have to pay this employee and do my STP but can't if this isn't fixed asap

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,728 Reckon Community Manager Community Manager

    Hi Lynne

    A way around this would be to bypass the Employee Organiser and instead go into that specific employee's profile to remove the existing release date along with entering in a new hire date.

  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 Reckoner Reckoner

    Ok, so I appear to have solved my own problem.

    I had not yet upgraded to the 2021 version of Reckon Accounts Premier. Having done that, I am now able to rehire my employee.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,855 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Unfortunately, this then overwrites the original termination though meaning you no longer have those (first termination) details saved in the system. Workaround then is to manually enter original Termination info/Date etc in the Employee's Notes πŸ™„

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 Reckoner Reckoner

    I managed to solve the issue when I upgraded to the 2021 software. Mi hire/rehire employee is now working fine.


    Thanks

    Lynne