Customer terms
Hi,
I am new to Reckon and trying to get my monthly invoicing and statements to read the way that I am wanting them to, but having a little trouble. We run a monthly account for our customers, we invoice on individual transactions, and then at the end of the month we send a statement for payment which outlines all invoices which are due for payment before the 14th of that month. The issue that I am having, is no matter the terms that I assign for the customer, invoices that were created early on in the month are showing up as overdue amounts in the statements that I send, even though they are not actually overdue. For example, an invoice created on the 5th April will show up as an overdue amount on the statement created on the 3oth April, even though payment is not required until 14th May. Is there a way to set up a blanket term that I can apply to all customers to avoid this happening, or do I have to change the set terms on each invoice that I create? I currently have the blanket term of Net 14 set up.
Thank you for your help.
Comments
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You need a "14 Days > EOM" payment term (the difference being this is date driven rather than your "Net 14" which is days driven):
You can set this up from the Lists dropdown menu > Customer & Supplier Profile Lists > Terms or on the fly in the actual payment terms field on an invoice (eg Start typing a Term that's not already there & it will prompt you to create it 😊)
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Thank you for your help!
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