stp end of year
Hi I am receiving this ATO error message when trying to complete EOY for stp ?
Error message
The value specified for an
item does not match the item type (value = "", item type = String,
uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The
actual length is less than the MinLength value
Comments
-
Hi Katherine,
The cause of this error message is due to a new ATO information requirement which unfortunately wasn't communicated to us prior.
The good news is its a relatively simple solution, you just need to enter a valid email address in the Company Information section in your Reckon software.
I've noted that you've created this conversation in the Reckon Accounts Business category so I'll attach a screenshot below on where you need to enter this info.
Once you have, recreate the STP submission file and send it through again as you normally would.
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