Can't download the App

BLay707
BLay707 Member Posts: 3 ✭
in Reckon Payroll App & Web

Hi

When I go to the App store to download the new App, the GET button is grayed out.

Anyone else had this issue?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,092 Community Manager Community Manager

    Hi @BLay707

    Is your app store region set to Australia?

    The Payroll App is only available in the AU App store region.

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  • BLay707
    BLay707 Member Posts: 3 ✭

    Hi Rav

    Yes it is set to Australia.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,092 Community Manager Community Manager

    Hmm ok that's interesting. The other thought I had is, are you running an Apple device that is compatible with the minimum iOS requirements as shown in the app listing? (Linked below)

    https://apps.apple.com/au/app/reckon-payroll/id1475871177


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  • BLay707
    BLay707 Member Posts: 3 ✭

    That might be the problem, getting my boss to update his phone now!

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