Why can't I select 2020/2021 financial year for the STP Finalise Year submission?

RLambe
RLambe Member Posts: 4 ✭
in Reckon Payroll App & Web

I am trying to finalise my payroll year for 2020/2021 but the only selection available is 2021/2022

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi @RLambe

    Just to confirm, you're encountering this after clicking the + symbol and then choosing the 'End of Financial Year' option in the Payroll App, correct?

    Reckon Logo - Signature.png
  • RLambe
    RLambe Member Posts: 4 ✭
    image.png

    Hi Rav, please see screen shot above - I am using Reckon Accounts Enterprise (desktop).

  • swakhlu01 .
    swakhlu01 . Member Posts: 483 Payroll App Expert Payroll App Expert
    edited July 2021

    @RLambe I think @Rav might be assuming you are using Reckon Payroll App and not Reckon Enterprise as you have posted this issue in the Reckon Payroll App Community group.

  • RLambe
    RLambe Member Posts: 4 ✭

    Sorry, I'm new to the forum - fortunately I was able to get help from Reckon

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