How to restore attachments

Tom Milbourne

Hi I'm using RA 2016.

When I restore a backup, my attachments don't restore.

Any suggestions would be welcome.

Cheers Tom

Michael Sandner

If you restore from a compressed backup file, the attachments arent included.

Is that what you are doing?

Tom Milbourne

Hi Michael

Yes, that is what I'm doing.

If I untick "Backup to a compressed..." will that include attachments?

Cheers Tom

Michael Sandner

I believe that is the way it works.

I gave up saving attachments years ago because of this

Rav

@Tom Milbourne

I'll link a help guide below which contains some info and steps regarding this -

https://help.reckon.com/article/gwo730yyzv-kba-4739-there-are-no-attachments-available-message-when-restoring-a-backup-in-reckon-personal

Tom Milbourne

Hi Rav

Thanks I'll try that.

Cheers

Tom