PAI & OOL ticker codes

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This discussion was created from comments split from: Download share quotes.

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  • Arie
    Arie Member Posts: 3
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    I regularly download share quotes with no difficulty . But I have two codes which do not update . PAI and OOL . I checked correct entry to setting . Any suggestions

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
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    Hi @Arie

    As a test I've attempted to add the two ticker codes you've listed above into my installation of Personal Plus 2021.

    For PAI, I used the following configuration -














    Upon adding this ticker code, I ran a share price update and received the following results so this one is working fine.


    In regard to the OOL ticker code that you've mentioned however, can I just confirm is that the correct ticker code? I can't seem to find that ticker on the ASX with a web search. Please confirm.

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  • Arie
    Arie Member Posts: 3
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    Many Thanks trying . I checked again . I did make a mistake with Open Learning . It should be OLL .

    But there is no mistake with PAI and still neither (after correction of OLL) update ??

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
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    Thanks for getting back to me @Arie

    I've just added the OLL ticker as a test and ran an update with the following results.


    Can you step me through the process you're going through and where things are failing.

    Also, can you take a screenshot of the configuration you have for each ticker like I have above just so I can see how its being setup.

    Cheers

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Arie
    Arie Member Posts: 3
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    Thank you again for your help . I am trying to print screen just the relevant part ( edit security detail ) and not the entire portfolio but not sure how to do it .