Black Screen

Julie C
Julie C Member Posts: 78 Reckoner Reckoner
in Accounts Hosted

I run Reckon Hosted on a Macbook using Chrome as the browser. When logging in I am getting a partial black screen. Chrome was updated this morning. I have logged off all sessions and closed and re-opened with no change.

Thanks, Julie

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,853 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Try a different browser for now

  • Julie C
    Julie C Member Posts: 78 Reckoner Reckoner

    Thanks Kris,

    Downloaded Firefox and it is working, thanks.

  • Kris_Williams
    Kris_Williams Member Posts: 3,853 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Glad you’re up and running. There are some cases similar to yours and some settings on Chrome that can be tweaked if you still want to use that. I always use Firefox without problem, but there are other choices. Just search on this forum for the same problem, Rav posted a link on it a couple of weeks ago

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