Black Screen

Julie CJulie C Member Posts: 15

I run Reckon Hosted on a Macbook using Chrome as the browser. When logging in I am getting a partial black screen. Chrome was updated this morning. I have logged off all sessions and closed and re-opened with no change.

Thanks, Julie


  • Kris_WilliamsKris_Williams Member Posts: 2,013 ✭✭✭✭

    Try a different browser for now

  • Julie CJulie C Member Posts: 15

    Thanks Kris,

    Downloaded Firefox and it is working, thanks.

  • Kris_WilliamsKris_Williams Member Posts: 2,013 ✭✭✭✭

    Glad you’re up and running. There are some cases similar to yours and some settings on Chrome that can be tweaked if you still want to use that. I always use Firefox without problem, but there are other choices. Just search on this forum for the same problem, Rav posted a link on it a couple of weeks ago

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