What should I check if the company file opens/loads around 25 seconds?

panorms
panorms Member Posts: 7 Novice Member Novice Member
in Reckon Accounts (Desktop)

I do have 2 workstations. PC1 hosts the company files, and PC2 connects to it for reckon account 2021.

Both PCs are windows 10.

There is no 3rd party AV. PC1 and PC2 are using Windows Security and Windows Defender (to avoid complications).

There is NO firewall device (cisco, sophos, fortinet, etc). I am only using a regular Telstra modem.

The 2 PCs are connected and verified via ping at command prompt, and also the shared folder loads via File Explorer.

Using PC2, I could open the Company File located in PC1... but it takes about 20 to 25 seconds for the HOME user interface to appear.


001.png 002.png 003.png


So what are the settings I need to check?


In PC1 (which hosts the company files), I updated the windows defender firewall to include,

  • FirewallManagement.exe
  • QBDBMGR.exe
  • QBDBMgrN.exe
  • QBGDSPlugin.exe
  • QBW32.exe
  • QBCFMonitorService.exe
  • QBupdate.exe
004 - File Management.png 005 - DBDBMGR.png 006 - QbdbmgrN.png 007 - Qbgdsplugin.png 008 - qbw32.png 010 - qbupdate.png


I also updated the INBOUND RULES for the Windows Defender Firewall:

011 - Inbound Rules.png 012 - Inbound Rules.png


I also updated the OUTBOUND RULES:


013 - Outbound Rules.png 014 - Outbound Rules.png


Should there be anything else I should be updating?

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