Due to recent changes in staffing I am updating our users on the portal. Currently we have 7 active licenses out of 10.
One of the active licenses is in the name of one of our resigned staff, whereas a nonactive license is in the role name.
Can anyone advise how I can switch these licenses to have the role name active and the staff one disabled.
I had sent an email to support last week but as yet have not had a reply.
Appreciate any guidance. Thanks :)
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