Pop-up messages

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sue_10862635
sue_10862635 Member Posts: 2 ✭
in Accounts Hosted

I have 3 users in reckon hosted, 2 of which have pop-ups coming up even though their preferences have pop-ups disabled. The other operator does not gave this happen. Any one got an answer to this please

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited December 2021
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    If they’ve definitely disabled pop up prompts, it sounds like they’re not ever ticking the checkbox on those prompts to say not to show it again 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • sue_10862635
    sue_10862635 Member Posts: 2 ✭
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    Thank you will check with them

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