I use Reckon Accounts Hosted and 365 and am unable to export to excel.
I use Reckon Accounts Hosted and 365 and am unable to export to excel. All I get is a message "Processing please wait"
Answers
-
Hi @ReefMedical
The first thing I'd recommend is checking whether a prompt or window has opened up in the background that is awaiting action/acknowledging.
Press ALT and PageUp to bring any windows in the background to the foreground.
Failing that, exit your file using the File ➡️ Exit option and then log off the active session within the Hosted control panel and logoff. Once that is done close your browser then log back in after 2-3 minutes.
Let me know how you get on.
Cheers
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks, but that didnt resolve my problem. Ive exported these reports to Excel, to the "new Excel workbook" option, previously with no issue. All I get is a message "Processing your reports please wait". Ive been using Reckon Hosted for years and this is the first time it has caused me a problem.
0
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community