STP in Reckon One - delete a wrongly dated payrun that has been submitted to the ATO

I’ve accidentally made a mistake on my payrun and submitted it with the incorrect dates to the ATO. I’ve already resubmitted a correct payrun. How can I delete the wrong one?
Best Answer
-
I agree Peter - I'd like to see the ability to "Hide" unsuccessful (eg "Error") submissions!
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1
Answers
-
Once an STP file is successfully submitted, it can't be deleted - Unfortunately, this is the ATO's configuration as they require a complete audit trail. It will however, be overridden by the data in the most current successful submission so no further action required on your part 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1 -
Hi Shaz
Thanks for prompt response.
The 'old or faulty' payrun did not get overwritten since the mistake was made in the payrun date. So the system considers it new payrun.
The figures however are all the same.
Should I contact the ATO?
0 -
PS
Could I maybe change the figures in the to be deleted payrun to all 0's? The at least the final dollar total is correct.
0 -
Hmmm, have done that, but the new $0 payrun, with the same name, did not overwrite the incorrect existing one.
So, double trouble.
0 -
It doesn't display as "overwritten" at our end but the most recent data is what will be reporting as current, incorporating whatever corrections you made.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1 -
Hi Peter
Something to keep in mind is Single Touch Payroll submissions are reported on a year to date basis only. Any subsequent submissions you've sent successfully AFTER this particular one you're referring to will have already updated your balances as Shaz has outlined above.
2 -
So wait untill the end of the financial year to see if the $ totals work out?
Maybe Reckon should incorporate a marker of sorts beside the superceded payruns? So the data remains, as per ATO requirements, but it is clearly indicated as being obsolete for the reckon clients.
1
Categories
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 135 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 939 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 949 Payroll Premier
- 117 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community