Zero Balances in Aged Payables Summary
I am new to reckon and and am cleaning up a clients accounts on Reckon hosted. There are nil balances for 7 suppliers in their outstanding report . I have contacted support but they were not able to assist appropriately.The entries date back as far as 2014 but are not specific to that year. There are no credits to apply and yet the bills remain open. Can anyone assist in how to close the bills ?
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Yup. Ring me 0407744914
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Am I able to contact you on email?
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kevin@zappy.com.au
Contact me any time
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I have the same problem. I've even created a phony "Pay Bills" or "Received Credit" transactions but can't get rid of the zero balance row on the AP Summary.
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Have the payments for these invoices been applied to the bill in the pay bill window?
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@GregK This usually occurs when payments have been entered but not "allocated".
Double-click on the $0s in the report to drill down into the payment(s) themselves & check that the applicable Bills have been ticked on the screen to actually apply them:
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