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Zappy

I'm using Desktop v2021. The email facility isn't working. I've done everything tech support asked me to do up to and including creating a new Windows profile. At some point I was asked to alter the trust settings in Outlook 2019 but all the options are greyed out. I'm running Outlook as Administrator. I'm logged on to the computer as Administrator. I've turned on the built in Administrator user in Windows.

Has anyone got any ideas how I can alter the trust settings in Outlook? I've tried searching the MS TechNet site but I have got nothing.

Please and thank you

Zappy

Omar_ReckonLtd

Hi Kevin,

This may be relevant as it mentions the Trust Centre settings in Outlook

https://help.reckon.com/article/71n6zilbet-kba-5771-mapi-error-when-emailing-from-reckon-accounts-business-range

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Rav

@Zappy

Hi Kev,

Just tried the link and it seemed to work ok. Try it again now, you'll be directed to a 'Leaving the Community' page and you'll be prompted to click the link on that page to continue to the guide.

Let me know how you go.

Omar_ReckonLtd

Hi Kevin,

This other site page also relates to having that "Trust Centre" being 'greyed out'.

Change Outlook's Programmatic Access Options (slipstick.com)