ATO Declarations

Yvonne

Hi,

Has anyone else noticed after submitting a payrun, the status remains as paid & not done?

My last successful payrun was 11 Jan 2022

When I select a payrun that indicates paid, the option to submit the declaration is still there

thanks Yvonne

Rav

Hi Yvonne,

When you're on the 'Pay Runs' screen if you tap on the 'STP' tab, is the STP submission for that corresponding pay run successful or does it show a Pending/Error status?

Yvonne

Thanks for that, most say successful.

I do however have one indicating processing back on 28/12/21 and another one rejected on 4/1/22 with message saying ATO sent the poll response but the service failed to deserialise it.

Jeff_10295847

Exactly the same thing has happened to me. Even the same dates.

My last 4 payruns all show "Paid" instead of "Done". On the STP tab they all say "Success".

However on 28/12/21 it still indicates "Processing" and on 4/1/22 is indicates "Rejected".

D we need to re-submit any/all of these payruns?

Yvonne

Can we get some advice on whether we need to resubmit the payruns that have been mentioned previously?

One is in processing stage & one has been rejected.

thanks

Rav

Hi @Yvonne

You likely won't need to do anything for those submissions. Any subsequent submissions you've made which have been successfully accepted will have already updated your balances with the ATO since STP is reported on a YTD basis only.

As a note, the 'ATO sent the poll response but the service failed to deserialise it' message means that the ATO's SBR2 service (which is what all service providers including us use to transmit STP data) was not available at the time of submission usually due to ATO maintenance, outage or otherwise. The same sort of thing applies if a submission is still in pending status. As mentioned though, if you've already sent through submissions AFTER these particular two then your balances are already updated.

Yvonne

Thank you that makes sense 👍