Other program is busy - cannot access company file

Natasha Barnes
Natasha Barnes Member Posts: 7 Novice Member Novice Member

Hi, trying to access one of our company files and receiving the below message on Accounts Hosted. We have two separate companies and I can access one but not the other (and it's payday!). Computers have been restarted and all sessions logged off via control panel but no luck. Any suggestions? Thanks


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