Changing email address

How do I change the mail I use to access the payroll basic app?


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager

    Hi @Rowland

    If you'd like to change the login email address for your Payroll App account you can do so by following the steps below -

    • Logout of your Payroll App account
    • Head over to
    • Sign in with your existing Payroll App login credentials
    • Click on 'Profile' in the top right corner
    • Edit the email address and any other details you wish here, you can also revoke the existing phone number assigned to your Multi Factor Authentication codes here if you need to do that
    • Sign in to the Payroll App with your new email address