upload logo

I have Reckon Accounts Premier 2014

I am customising my invoices etc, when I click on use logo it immediately comes up with a window say the file is to large or in the wrong location.

How do you overcome this situation Please?


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi @gregsim27

    How large is the image file that you're looking to add to the invoice template and where is it stored? ie. is it on a local destination on your PC or is it stored on a removable drive eg. USB stick etc?

  • gregsim27
    gregsim27 Member Posts: 3

    Hi Rav,

    The log is 33KB and is stored in the same umbrella business file located on the computer. I also have a copy on a USB.

    when you click use logo it doesn't try to locate anything just immediately comes up with the response.

  • gregsim27
    gregsim27 Member Posts: 3

    It says: the file you entered is too long or is not a valid file name. I haven't entered any file name at this point.