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gregsim27
gregsim27 Member Posts: 3 ✭
in Reckon Accounts (Desktop)

I have Reckon Accounts Premier 2014

I am customising my invoices etc, when I click on use logo it immediately comes up with a window say the file is to large or in the wrong location.

How do you overcome this situation Please?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi @gregsim27

    How large is the image file that you're looking to add to the invoice template and where is it stored? ie. is it on a local destination on your PC or is it stored on a removable drive eg. USB stick etc?

    Reckon Logo - Signature.png
  • gregsim27
    gregsim27 Member Posts: 3 ✭

    Hi Rav,

    The log is 33KB and is stored in the same umbrella business file located on the computer. I also have a copy on a USB.

    when you click use logo it doesn't try to locate anything just immediately comes up with the response.

  • gregsim27
    gregsim27 Member Posts: 3 ✭

    It says: the file you entered is too long or is not a valid file name. I haven't entered any file name at this point.

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