Unicode and language issue

Options
Ms Yuen
Ms Yuen Member Posts: 37 ✭
in Reckon Accounts (Desktop)

Hi,

Would you please advise which language support Reckon Accounts Enterprise?

And how to solve the Unicode issue?

Best regards,

Vick

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    Options

    Hi @Ms Yuen

    I'm checking with our product team in regard to the query around languages and will let you know.

    In the meantime, can you give me some more details on the unicode issue that you're referring to.

    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Ms Yuen
    Ms Yuen Member Posts: 37 ✭
    Options

    Dear Rav,


    When using Windows 10 Pro in Chinese has some symbols show "? " but in English, the symbol has correct to show.


    Best regards,

    Vick

  • Ms Yuen
    Ms Yuen Member Posts: 37 ✭
    Options
    image.png
    image.png

    Windows in Chinese


    image.png


    Windows in English

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    Options

    @Ms Yuen

    Hi Vick, sorry for the delay in getting back to you.

    The product team have advised me that Reckon Accounts is configured to only support the the English language unfortunately. Changing the system language on your PC shouldn't overly cause adverse effects however there may be inconsistencies in some special characters/symbols.

    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Categories