Reckon Accounts (Desktop) - Excel option is greyed out
I am a long time user of QuickBooks/Reckon Accounts (20 years) and I am frustrated that all of a sudden the option to export reports to excel is not available. :(
The laptop I use has recently been upgraded to Windows 10 Professional and I have Office 365 installed.
Before upgrading Windows & Office everything worked fine.
I have been using Reckon Accounts 2021 (Desktop) version, but have just installed Reckon Accounts 2022 thinking that this would rectify my problem - but it hasn't.
I contacted Reckon Support and they sent me the following article Export to Excel option is greyed out - Reckon Help and Support Centre . I followed it, but had a problem repairing Reckon Accounts - the following error message appeared and I had to cancel the operation.
Has anyone else had this problem and have you been able to fix it?
Any help is appreciated.
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