Data file won't open with new version
I previously had a file in Reckon Accounts 2015 (I think this was the version but the computer died so can't tell you anything further). I have purchased the 2022 version, downloaded the software, installed key, etc but now get this error when opening the file:
This file contains one or more accounts that require access to features not currently activated (eg investing, business). For information on how to upgrade, click renew or upgrade licence in the help menu.
i have gone to renew/upgrade licence but it comes up with there are no unpaid invoices in the list. The next option was to try calling Reckon and their response is to use this forum as they can't help with áctivation' issues (despite being directed to that number through their help screen...sigh!).
Any advice would be greatly appreciated.
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