Quickbooks vs Reckon Hosted

Hi there, just wanting to have some feedback from others in regards to the above 2 accounting software.

I'm currently using Reckon Hosted. Except for the really archaic and boring looking interface, have no major issues with Reckon Hosted. In fact, i love the reporting functionality it has especially where you are able to pull several companies' P&L and Balance Sheet together in 1 excel sheet.

We need to move to a new CRM software which does not support Reckon Hosted. The best they can do is MYOB, Xero and Quickbooks. For personal reasons, i am not inclined towards MYOB and Xero. Which leaves Quickbooks as the next best option to migrate our accounting software to. Given the history between Quickbooks and Reckon Hosted, has anyone had any issues migrating data between the 2? Would it be relatively easy and seamless?

Any one with experience of the 2 software with any words of wisdom?

Comments

Tanya Briggs

I'd have a chat to your accountant. We have a couple of clients that use QuickBooks, and it's a nightmare to extract information from when it's time to prepare financial statements and tax returns. We find Xero, MYOB and Reckon Accounts much better. Your accountant's opinion may not be the end all and be all, but it definitely adds to the fee at the end of the year if they use systems that aren't compatible with QuickBooks. I'd switch our clients away from it in a second.

Zappy

Call me. I use all of em

Zappy 0407744914

GerryWinter

They are two totally different types of platforms if you looking at QuickBooks then Reckon One would be the alternative

PhuongDo

QBO cannot compare with Reckon Desktop/Hosted. So another option for you is to stick with Reckon Hosted and hire someone like me to implement the integration between RAH and your CRM :)

Kris_Williams

I use both, you are unable to backup Quickbooks and download the file, so you are at the mercy of Quickbooks servers to keep your file safe.

I much prefer Reckon, so much more user friendly

Bruce

https://community.reckon.com/discussion/comment/20629659#Comment_20629659

Wow, that strikes me as a serious deficiency.

Zappy

Bruce that's interesting

I guess for a 100 billion dollar company they have some catching up to do.

Remind me, how does Hosted get backed up?

Zappy

Kris Hi.

User friendly is in the eye of the beholder.

Quickbooks has some serious deficiencies but the payroll is EXCELLENT. I'm also not particularly impressed with the implementation of bank feeds in Quickbooks or Reckon.

If you are looking for add-ons, Intuit leaves Reckon Hosted a long way behind.

There isn't a single answer to the question which system is better.

My recommendation is based on which system is better for the client, not that which delivers me the better commission.

As for Intuit backups, if their servers EVER go down, I'm pretty sure you'll have more problems than worrying about your general ledger. Like an electro magnetic pulse from a thermo nuclear device

😀

Kris_Williams

I only ever think of my clients and their needs. Much of what I do is free anyway, so definitely not about any fees, more about the usable features

Kris_Williams

Not a deficiency Bruce just the way it works as cloud based. Depends on what’s important to the individual

Bruce

Kris, I’m very much old school and firmly believe that back ups must be stored completely independently of source data. So be not being able to have back ups held locally would make QB unattractive to me.

Zappy

Might need to go back to school Bruce. Just interested how you "backup" your online bank data? Or do you keep a passbook like I did in the good old days of the 70s?

GerryWinter

This is where Hosted excels

Zappy

Gerry this is where Hosted makes it absolutely necessary. The other systems don't require it. Oh and unless you are particularly vigilant Reckon files get corrupted from time to time. Ask me about what happened to a client of mine in New Zealand just recently. They thought they had a backup in hosted too. It's not the fail safe you might imagine. A lot of the time Kris the client doesn't know what's important to him till something goes horribly wrong. Its my job to be out in front of this

Kris_Williams

After 22 years I am pretty sure what all of my clients (now friends) think is important.

Zappy

Well after 23 years Kris Im constantly learning and educating my clients about best practice when it comes to data safety and security. Clients might know what they should be doing, doesn't make it happen. I'm sure my client in NZ had just assumed Reckon were backing up the data. Its a cloud service isn't it? Assumptions didn't help when it all went to hec.

Chet

Thank you everyone for your comments which have been truly enlightening and helpful.

If the equivalent of Quickbooks is ReckonOne, then i say the choice would be to remain with Reckon Hosted.

I truly love the reporting in Reckon Hosted and it's something i can't find in any other except perhaps MYOB but MYOB makes you close off each financial year which is a pain when it comes to tax compliance which may happen more than a year later and i'm told to move things around which is near impossible.

Plus the added benefit of running reports for a group of companies which is such a time-saving tool.

I think it looks like i'm sticking with Reckon Hosted and having to look at API options.

THANK YOU all once again for your inputs.

Have a good day!

Zappy

Chet WRONG.

Myob doesn't close the year off.

You cant have more than one Reckon company at any one time. You can with MYOB.

Reckon one is not in the league of QuickBooks. As mentioned earlier no other SME software has as many add ons.

Reckon one has its place but the competition is pretty fierce.

I'm not sure where you're getting your info.

I'm completely unbiased

Zappy 0407744914

Chet

Thanks Zappy, i am comparing to Reckon Hosted not Reckon One. Reckon One is also too basic for our needs.

Zappy

Yeah I kinda figured that. Im not a fan of R1, I dont like the screen design. I use Hosted every day.

Dafydd Jones_2659517

@Kris_Williams I just had to use QBO at a new job I've started. Whoa not great. Hosted is what I'm used to and I find it so easy. I'm having to use Myob here now and it's ok. After 22 years of Reckon it's challenging but I'm getting better. Yet to have to use Xero.

Zappy

Dave, Intuit certainly leaves a shed load to be desired. I use all the others Hosted has some great things to recommend it but so do the others. I think R1 is a bit light on. I asked about a receipt capture add on earlier this week and got precisely nil responses. Xero does receipt capture. So does myob. Its horses for courses really

Kris_Williams

Yes @Dafydd Jones i also use QBO for my son and comparing it to Reckon Hosted it has many shortcomings, I get there but not with the same confidence that I have with Reckon. It does get easier when you iron out the quirks

Kat001

Hi Chet, how did you go? Did you decide to stay with Reckon Hosted? I'm going through the same process now and considering Quickbooks. I prefer Reckon Hosted but find it getting slow and buggy of late. Some updates are well overdue. After speaking with staff, our only alternative would be Reckon One, which is for smaller businesses and unsuitable for ours.

Zappy

Kat, it isnt buggy. That would be your file. Reckon is mature technology. It hasnt had a bug since 2009. Well, except for the ongoing email issues.

Zappy

Kat, also be VERY careful about migrating to intuit. Its still needs a lot of work. Theres a new development going on now. It might be worth waiting until it is released. Also it is radically different to Reckon.

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