UNLOCKING PASSWORD IN 2009/10 QUICKBOOKS FILE

Does anyone how to to unlock a password for an old unsupported file? its an Accountant Edition.
I do have a 2019 Reckon Accounts Premier Accountant Edition I can open it in, I just need to know how to unlock the password that has been forgotten.
Reckon have advised unless it is 2021 or 2022 file, they cannot support it but to ask in the Community discussion group to get the answer....
thanks !
Comments
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Hi Diana
Not sure why they suggested that as there's no magic fix/workaround 🙄 Unfortunately, that's something only Reckon can retrieve via their paid recovery service 😔
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi Diana
As Shaz & Gerry have mentioned, removing a password will require it to go through the data recovery service. I'll add a couple of links below with some more detail and how to request the service if you'd like to go down that route -
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