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STP Salary Sacrifice

LisaHJHB

I am Finalising the STP for the year. The issue is my 'Payroll Totals Report' matches all but the Salary Sacrificed amount upload in Reckon govconnect. All other reconciliation matches.

I know what month this happened and have tried the Update event and that didn't work. I tried opening up the Paycheques for that month and that didn't work.

What can I do?

Comments

Acctd4

It sounds like you don’t have your Salary Sacrifice Payroll Item mapped correctly - It should be linked to Reportable Employer Super Contributions.

LisaHJHB

I have checked this and it is correct - Its just missing one week. It seems to be an issue with the November showing on Reckon Gov connect. The reports in Reckon show the Sal Sac increasing but the lodged one does not. For example w1 on gov connect shows $150 and wk2 show $150 which should show the amount of $300.

Acctd4

Ah … in that case, it sounds like a common glitch where the RESC link occasionally drops out.

Generate the Super Report by Employee & Modify … it to add in the RESC column. This will allow you to see where any RESC amount lines are not linking correctly. Double click on the relevant pay(s). Unlock each one & delete then re-add the RESC Payroll Item. Then refresh the report.

You should now find it all matches up correctly ☺️

LisaHJHB

Thank you that has fixed it!.

Kris_Williams

Thanks Shaz I had the same problem and had to use this report to find it, solved my problem very quickly

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