Not all share prices downloading correctly

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I have 13 share stocks that do not download correctly ??

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,678 Community Manager Community Manager
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    Hi Paula,

    Can you provide some more detailed information please.

    In regard to the shares that are not updating, are they all ASX shares? Have they updated correctly before? ie. is this a new occurrence? Or are they new shares that you've recently entered into the software?


    As a first step I'd recommend reviewing the information in the help guide linked below and following the steps listed -


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,269 Personal Range Expert Personal Range Expert
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    Paula, you need to untick all the shares before downloading and then re tick a few at a time, run the download and then tick a few more etc, if you want a hand call me.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Paula Stoyich
    Paula Stoyich Member Posts: 18
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    Hi Rav,

    not they are not new shares and they are all entered correctly as Australian Stock etc, this has been going on for at least a couple of years, I have a considerable portfolio, most of them download correctly, except for 13 stocks....BEN CPU CSL ORG NAB S32 SCP SGR TAH TCL TLC TLS ZIP

    I now have to download my entire portfolio, then untick all but the above codes, download again in order to get the correct pricing ???