Installation

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57737
57737 Member Posts: 1 ✭
in Personal Plus and Home & Business

My 2020 version expired without an update to 2021. Can I just download 2022 do I have to download 2021 first?

Having trouble. How do I uninstall previous version, and can I do that without losing my data?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
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    Hi @57737

    The files from your 2020 edition of Personal Plus or Home & Business will open directly in the 2022 edition so there's no need to download and install 2021.

    I'd recommend checking out the 2022 Reckon Personal Range - Installation & Upgrade Guide which I'll link below as it outlines the full steps you'll need to go through on installing and upgrading.

    https://help.reckon.com/article/46sqcli2rv-46sqcli2rv-installation-upgrade-guide


    Let us know if you have any questions.

    Cheers

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
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    Make sure you're up to date with your reckon subscription. Check on your members site to make sure you have the download link

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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