I need support with my upgrade from Reckon Accounts Home & Business 2021 to Reckon Accounts Personal

physio1
physio1 Member Posts: 2 Novice Member Novice Member
in Personal Plus and Home & Business

I need support with my upgrade from Reckon Accounts Home & Business 2021 to Reckon Accounts Personal 2022

Data has not been restored

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,314 Personal Range Elite Expert Personal Range Expert

    Let me help you, send me by private SMS your customer id and pin and i will call you.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,195 Reckon Community Manager Community Manager
    edited October 2022

    Hi @physio1

    Home and Business is a different variant of the Personal range software, specifically its a version that has some additional functionality over Personal Plus. If you've been using your file in Home & Business it gets 'flagged/marked' in its configuration so that its compatible to work with those higher functions and cannot go back and be opened in Personal Plus as any additional functionality that has been processed on the file does not exist in the PP version.


    Was there a specific reason why you're downgrading from Home & Business to Personal Plus?

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