Account Access
I cannot get into my account with my ID
Comments
-
I used a Admin to login and show that I am logged on under Anita. How to force close Anita logged on?
0 -
Go back to your main RAH Dashboard (login) window & click on Control Panel:
From the LHS navigation list, click on Log Off Remote Sessions:
This will display a list of Users currently connected:
Click on the Log Off Session hyperlink for each one (if multiple) then on Refresh.
You should now be able to login to your file.
NOTE: When you don't exit/disconnect fully from the Reckon Hosted servers, your User ID will remain connected in the background so always Exit (under the File dropdown menu) out of the file & Disconnect (from the floating toolbar on the RHS):
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
2
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 35 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 28 Reckon Mate App
- 2.6K Reckon One
- 11 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 22 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community