Cancel customer credit note/adjustment


How to cancel a customer adjustment note, that was for refund not issued


  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,224 Personal Range Expert Personal Range Expert

    Please explain in more detail

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    If the refund is never going to be paid and it is in the current year and you are on cash basis for GST you can void it. If a previous year or you are on accrual basis you will have to do an invoice in the current quarter to offset it