Cancel customer credit note/adjustment

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How to cancel a customer adjustment note, that was for refund not issued

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,224 Personal Range Expert Personal Range Expert
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    Please explain in more detail

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    Gerhard Winter

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    If the refund is never going to be paid and it is in the current year and you are on cash basis for GST you can void it. If a previous year or you are on accrual basis you will have to do an invoice in the current quarter to offset it