ATO SBR down

Zappy
Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
in Reckon Accounts (Desktop)

I submitted a STP file this morning and got an error with no detail. I submitted another. Same thing happened. When I came back about three hours later there was a message the SBR ATO link is down and stop trying. Does anyone know if this is a scheduled outage?


Have a great Saturday everyone


Kr

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    Hi Zappy

    The ATO were performing maintenance on the SBR service over the weekend. The service has been reenabled this morning so if you send through the submission again now it should go through as normal.

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    Yes I found out yesterday Rav. Today I have subscribed to the emails notifying of scheduled outages. Thanks for the reply

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    Its still sitting there Rav. Still says Pending. Is it going to go through or do I need to resubmit it.

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    The ATO says the file has been accepted but the status says pending.

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