Share Values missing only cash value available.

Slam
Slam Member Posts: 2 Novice Member Novice Member

When saving my Quicken today My share values have dropped out so that my investment only shows the cash available. in trying to use backup when I have installed that then the values drop out so whilst the actual figures and trades are there, there are no values in the totals on the side column.

How can I restore the values. PS I have recently been upgraded to windows 11 and suspect maybe something there? I am no computer brain but able to follow any clues given.

Appreciate help as I am stuck!

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Answers

  • Slam
    Slam Member Posts: 2 Novice Member Novice Member

    Hi again, I have just gone into my account, and I see that all the share trades etc. are there from 2019 but I seem to have lost them in my security detail view. Now what I need really is to be able to recapture those trades from a backed-up file is this possible. what seems to be happening is when I open a backed-up file I lose these and so the trades are in the transaction section but not in the Security detail view? Obviously, I could sit here for hours and re input all the prices for each and every share from 2019 but that would be a nightmare. so, I am hoping someone is able to assist me.

    Kind Regards

    David