Reckon Accounts Personal Plus 2002 - stock prices not downloading since 6/02/2023
When I do an auto update most of the times program closes. If it dosnt close when my auto updates start I get a message tellin me -
Quotes -10 out of 20 securities serviced, missing symbols are … … … … … … ….
Historical Prices - no status message
Currency Exchange - 35 currencies exchange rates updated
Financial Institutions - Updated
In fact no securities where updated if they were its only upto the 6/02/2023
I tried to open in administration mode and got a message telling me:- Reckon Accounts is unable to find a vailid licence for this computer, this may be because your licence needs to be refreshed, you have modified your computer or have installed the software on a new computer. Your licence permits you to one installation only. You will need to connect to Reckon to update your licence details. Do you want to do that now.
I reinstalled Reckon and called Reckon and updated details, they wouldn't help me with my problem told me to go back to community
I have also seen an error code 80 on my Reckon Accounts Activation screen
I did a restore on my computer a while back for something else, I don't suppose this may have had something to do with my problem??
Thanyou , Chris
Answers
-
I can fix this issue but i am currently on holidays in NZ back at the end of the month if you can wait that long.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0 -
I would prefer not to wait but if nothing else comes up I have no choice. Dont get me wrong I am not being ungratefull. I am glad you got back to me. Just I am getting a bit frustrated. Talk to end of the month. Enjoy your holiday, NZ is a great place.
Thankyou, Chris
0