Reckon Accounts Personal Plus 2002 - stock prices not downloading since 6/02/2023
When I do an auto update most of the times program closes. If it dosnt close when my auto updates start I get a message tellin me -
Quotes -10 out of 20 securities serviced, missing symbols are … … … … … … ….
Historical Prices - no status message
Currency Exchange - 35 currencies exchange rates updated
Financial Institutions - Updated
In fact no securities where updated if they were its only upto the 6/02/2023
I tried to open in administration mode and got a message telling me:- Reckon Accounts is unable to find a vailid licence for this computer, this may be because your licence needs to be refreshed, you have modified your computer or have installed the software on a new computer. Your licence permits you to one installation only. You will need to connect to Reckon to update your licence details. Do you want to do that now.
I reinstalled Reckon and called Reckon and updated details, they wouldn't help me with my problem told me to go back to community
I have also seen an error code 80 on my Reckon Accounts Activation screen
I did a restore on my computer a while back for something else, I don't suppose this may have had something to do with my problem??
Thanyou , Chris
Answers
-
I can fix this issue but i am currently on holidays in NZ back at the end of the month if you can wait that long.
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0 -
I would prefer not to wait but if nothing else comes up I have no choice. Dont get me wrong I am not being ungratefull. I am glad you got back to me. Just I am getting a bit frustrated. Talk to end of the month. Enjoy your holiday, NZ is a great place.
Thankyou, Chris
0
Categories
- All Categories
- 6.6K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 6 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll 🚀
- 31 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 24 Reckon Mate App
- 2.6K Reckon One
- 8 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 66 About Reckon Community