How do I 'pay' a credit note

I have a credit note from a supplier that I have entered through 'enter bills'. The issue I have is that we don't have any more invoices from this supplier and therefore, when I go to 'pay bills', there is nothing there.
The supplier has refunded the money to us, but I don't know how to allocate it to get rid of it from the supplier listing.
Any help greatly appreciated!
Thank you.
Answers
-
I did this exercise to be able to answer the question
i went to make deposits, from Supplier, to Accounts payable
then went to Pay bills and applied the credit
2 -
Just to add to Kris's answer .... due to a long-standing glitch with stand-alone Deposits, the Payee (in this case, Supplier) name drops out meaning this transaction doesn't show up in the Supplier's transaction list.
To fix this, find the Deposit in your bank account register & add/select the Supplier name again here then click on Record to save. It will now be listed in the Supplier Centre transactions
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1 -
Sorry for the delay in the reply - this worked, thank you!
I did have to go back into the bank register to 'attach' the supplier name again, but it worked and I now have a zero balance for that supplier.
Thank you again.
0 -
Good to hear @Retreev ☺️
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0
Categories
- 18.1K All Categories
- 6.2K Accounts Hosted
- 5.7K Reckon Accounts (Desktop)
- 10 PaySauce for Reckon Accounts NZ
- 2.9K Reckon One
- 7 Reckon Invoices App
- 941 Reckon Payroll App
- 11 Payroll App - Help Videos
- 13 Reckon Mate App
- 11 Reckon Insights
- 104 Reckon API
- 764 Payroll Premier
- 290 Point of Sale (Desktop)
- 1.8K Personal Plus and Home & Business
- 50 About Reckon Community