How do I 'pay' a credit note

Retreev

I have a credit note from a supplier that I have entered through 'enter bills'. The issue I have is that we don't have any more invoices from this supplier and therefore, when I go to 'pay bills', there is nothing there.

The supplier has refunded the money to us, but I don't know how to allocate it to get rid of it from the supplier listing.

Any help greatly appreciated!

Thank you.

Kris_Williams

I did this exercise to be able to answer the question

i went to make deposits, from Supplier, to Accounts payable

then went to Pay bills and applied the credit

Acctd4

Just to add to Kris's answer .... due to a long-standing glitch with stand-alone Deposits, the Payee (in this case, Supplier) name drops out meaning this transaction doesn't show up in the Supplier's transaction list.

To fix this, find the Deposit in your bank account register & add/select the Supplier name again here then click on Record to save. It will now be listed in the Supplier Centre transactions

Retreev

Sorry for the delay in the reply - this worked, thank you!

I did have to go back into the bank register to 'attach' the supplier name again, but it worked and I now have a zero balance for that supplier.

Thank you again.

Acctd4

Good to hear @Retreev ☺️