WHM visa 417 super not accruing

JackiJohnstone

I have just realised that my employee was not on the right tax code for a WHM Visa 417. I have now updated to 8-No TaxC at 15%, is this correct no 1?

When the tax office notified me that I had to check the Working Holiday Maker box (which I did but did not know that I had to change anything else!) the super has stopped accruing?

Is there something I have to change in the super settings as I do have to pay him super but clearly I don't have this set up correctly? Any help would be greatly appreciated.

Acctd4

Hi @JackiJohnstone

Yes, that's correct. Just need to make sure you have the WHM checkbox ticked also:

This ensures the system recognises if/when the tax rate changes (if the FY earnings go over 45K)

None of this affects the Super calc though so it sounds like either a Payroll Item or the Employee's Super Details may not be set up correctly.

Firstly, check the Payroll Item you are using for this employee's pay (eg Hourly Pay) - If you create new Payroll Items (including Super ones), these are not automatically added to the selection for Super inclusion so you need to tick them manually within the Payroll Item itself:

When you create the employee's Paycheque, the Super should generate automatically:

Failing that, in the Employee record, under the Payroll & Compensation Info tab, click on Super Details & make sure you have the correct Super Payroll Item (incl Type) set there:

JackiJohnstone

Thanks Shaz for the reply, I did not have the salary checked under the super fund that was set up for that employee! Your reply is fabulous though thanks for the help.

Acctd4

Ah yes, I thought it was most likely a Payroll Item configuration causing the problem though I forgot to include instructions on the Super one - Good to hear you've got it resolved @JackiJohnstone 😊