Typing into a sales receipt not responding.


Cannot type into the memo at the bottom right hand corner. Also having difficulty closing the sales receipt using the bottom right save and close or save and new. Have logged off and also shut down and re logged back in with no change to the above. Can any one help with a solution to this problem?


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,569 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi There

    Are you getting any error messages or when you type in the Memo, the text just doesn’t display ?

    What browser are you using ? Try accessing via a different browser & see if that’s the same.

    Do you Verify your company file regularly ? Run Verify Data (under File dropdown menu > Utilities) If prompted (due to any issues detected), Rebuild your file THREE times. Does it still occur after that?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA



    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)