Why is the cessation date and reason is not appearing in the STP2 file?

Stephanie Gonzalez
Stephanie Gonzalez Member Posts: 8 Reckoner Reckoner
in Reckon Accounts (Desktop)

I have entered release date and cessation type in the employee file, but it is not showing in the STP2 file. Is there something else I need to do to make it appear?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,400 Reckon Community Manager Community Manager

    Hi @Stephanie Gonzalez

    Can you let me know where you're checking this specifically?

  • Stephanie Gonzalez
    Stephanie Gonzalez Member Posts: 8 Reckoner Reckoner

    Hi, i thought that i should expect to see the cessation date and reason listed in the section where it shows the rest of the employee details such as:

    Name, TFN, Employment number, ADDRESS, EMAIL, PHONE, DATE OF BIRTH, START DATE, EMPLOYMENT TYPE

    under the detail section for that employee in the file uploaded via govconnect

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,747 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @Stephanie Gonzalez The system requires you to “Terminate Employee” via the inbuilt process in order to recognise an actual “Termination”.

    If you right-click in the relevant employee in your list, you should see this option there so just follow the prompts. Remove your manually entered date & reason first, as the process captures & autocompletes this as part of the “Termination” ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Stephanie Gonzalez
    Stephanie Gonzalez Member Posts: 8 Reckoner Reckoner

    Hi, i tried this twice and the information still does not show.

    do you have any other ideas?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,400 Reckon Community Manager Community Manager

    Hi @Stephanie Gonzalez

    The cessation details will not appear on the screen you're referencing in GovConnect.

    The cessation details are carried in the STP .json file that you send as part of your submission. I'll add an example below of what it looks like in the payload but its not the best example since I haven't add an entry for that parameter. Its just purely for reference purposes.

    image.png


  • Stephanie Gonzalez
    Stephanie Gonzalez Member Posts: 8 Reckoner Reckoner

    Great, thanks, i can see that those details are included in the file.


    i appreciate your help.

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