RAH ACCOUNTS

JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star
in Accounts Hosted

payroll Processing - we have two bank accounts, when processing payroll I allocated to incorrect bank. I have gone back into each pay cheque and corrected it to the correct bank. However, the pays do not appear in the online banking report to enable me to create the ABA. file and the ABA history shows zero.

Why doesn't this work? Why can't I change the bank account and run the online report.

I now have to delete the payruns and redo.

Absolutely painful process.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Have you setup this bank as an online bank, and in each employee entered the pay method as bank online

    IMG_8973.jpeg


  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star

    yes, we always bank online.

    The information is being lost when I amend the bank details on each payrun.

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    That could be the case because you changed it afterwards. How many employees have you got, too many to delete pay cheques and start again?

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star

    I've had to delete them all and start again.

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Ok hope it all works out for you

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited July 2023

    Hi @JO-ANNE

    For future reference, you need to make sure that the other bank account is also Online-enabled:

    image.png

    This is what makes the bank account available in the Online Banking Centre 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star

    I've had to delete them all and start again.

Categories