Bill paid via online banking in Reckon is missing.
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When we look at bill details below they are missing. I suspect that the invoice may have been amended to credit note after payment. Not sure how to rectify this.
Tried by fix by reverting the credit back to "bill" not able to link payment
Answers
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I don’t know how an invoice could be amended to a credit note, but can you not just delete the credit note and renter the bill correctly? Then you will be able to allocate the payment to the bill. You will either have to delete that cheque and enter via the pay bills window, or use the accounts payable account in the above cheque
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Hi Kris,
Thanks for the reply Kris, see below what I mean about selecting Bill or Credit.
I reverted back to bill and and I was able to link the payment.
Thanks so much appreciate your time.
Regards
Giuditta
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Oh ok, yes you said invoice and I see invoices as accounts receivable. That’s great that you sorted it, congrats!
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