Reckon Drops out

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Xeptor
Xeptor Member Posts: 5

Reckon Online drops out then you wait for it to re-connect. It doesnt. So close down browser, restart computer & log in again. Message comes up user already signed in, use a different user name. So wait around & try again no luck. What is this. Its my day in the office to get invoices/quotes done. I'm wasting time. Can you help here?

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  • Kris_Williams
    Kris_Williams Member Posts: 3,407 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    If you can’t get in to Reckon after a glitch go to the Control Panel in the opening window under Launch 2023 and click on Log off remote sessions and log off, that should allow you to get in under whatever login you were using