Reckon Drops out

Xeptor
Xeptor Member Posts: 5 ✭
in Accounts Hosted

Reckon Online drops out then you wait for it to re-connect. It doesnt. So close down browser, restart computer & log in again. Message comes up user already signed in, use a different user name. So wait around & try again no luck. What is this. Its my day in the office to get invoices/quotes done. I'm wasting time. Can you help here?

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,201 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    If you can’t get in to Reckon after a glitch go to the Control Panel in the opening window under Launch 2023 and click on Log off remote sessions and log off, that should allow you to get in under whatever login you were using

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