Leave item errors since stp 2 migration
When I have a paycheck open to add hours and leave in an unscheduled payroll event, (since the stp 2 rollover and the creation of new leave items,)
I can no longer add HOURS into the earnings box. Reckon will only allow me to enter quantity and then the accrual of personal and sick leave is incorrect.
Something seems to have gone amiss since the creation of new payroll items for the stp 2 migration.
Can anyone help me, please.?
Comments
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Hi There
Are you selecting to Unlock Net Pay (at the bottom of the Paycheque) first ?
Can you post a screenshot example ? (You can block out any sensitive information)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi Shaz,
The cheque is unlocked...we process pay using an unscheduled payrun...
Usually, I would be able to get the cursor tabbed into the HOURS column, but since i created the new leave items it only tabs into the quantity column.
If i enter an amount in QUANTITY column for 'leave personal' it creates an amount in the Employee Summary columns, but makes no change to the AVAILABLE amounts in the personal or holiday rows.
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Ah … What Type of Payroll Items did you set them up as ? It sounds like you've inadvertently set them up as quantity-based Additions:
Instead, they need to be Wage > Hourly Wages types & specifically linked to "Leave" on this window (eg Sick, Holiday or your custom "Other ..." Leave tabs):
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi Shaz,
Thank you, I understand that is the solution.
But now of course, if I want to edit those leave items, it doesnt allow me to scroll through to the WAGES screen you have highlighted above, to make the changes!
Is there a way to edit or do I have to create new leave items from scratch?
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Unfortunately, this is one of the configurations that is only available on initial setup (due to how it's mapped & retaining that historical link accuracy) so yes, I'm afraid you will need to create new ones.
It's possible you might be able to Merge the old ones into the new ones afterwards (by renaming them to match the new ones) but no guarantee. If not, once you've created the new ones, just edit the previous applicable Pays (this FY to date) to use these new ones instead, then make the old ones Inactive 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Brilliant, Ive done all of that and everything is back to normal.
Thanks for your help with that, very much appreciated :)
Have a great day.
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Good to hear @AKUNAM1998 👏🏻☺️
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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