Error GovConnect: that ABN has already been registered

Tuntable
Tuntable Member Posts: 9 Reckoner Reckoner

Hello support,

I don't know which other login will have registered this ABN 70 853 661 208

Can you please investigate and delete the other registration please?

Thanks - Helen

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,400 Reckon Community Manager Community Manager

    @Tuntable

    Hi Helen

    When I take a look at this ABN on our end, I can see that its been registered under a particular email address and there have been STP submissions sent for it. Due to that, we're not able to delete anything related to this STP entity however if you're unsure of which account its registered to, please give our support team a call and we'll be able to advise this after a quick security check 🙂