Review migrated data

Chris Katopodis
Chris Katopodis Member Posts: 13 Reckoner Reckoner
edited January 2024 in Reckon Payroll

I have migrated my data from Payroll Premier to the new Payroll Web. There are 4 items listed in Review Data in the bottom left in purple. The first item is Review All Employees. How do I clear it so I can move on to the next item?

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited September 2023 Answer ✓

    Hi again Chris

    I think we may have picked up where you're seeing this prompt. All you need to do is click the 'Got it' option on the introduction journey and it'll allow you to progress to the next step 🙂

    image.png


    Update - 12:52pm

    Just as an added update, we've made a change to this based on your feedback 🙂 The introduction journey will now be clearer and easier to understand in terms of how to progress -

    image.png


Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi there Chris

    Can I just clarify, is this appearing when you're going through the STP Phase 2 Checklist now that you've upgraded to Reckon Payroll? Or is it somewhere else?

    If you have a screenshot that would be great.

  • FranC
    FranC Member Posts: 1 Novice Member Novice Member

    Hi there. I am having the same issue. Just migrated from Payroll Premier and despite confirming that my employee list is correct and clicking on "Ok, next task", I'm just dumped straight back to the landing page where it is saying that I still have 4 items to review. How is/was this resolved please?

  • Chris Katopodis
    Chris Katopodis Member Posts: 13 Reckoner Reckoner

    I was advised to just clear the list without going through all 4 steps

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    https://community.reckon.com/discussion/comment/20640169#Comment_20640169

    Hi @FranC

    Apologies for the delay in getting back to you on this. From what I understand, the specific behaviour you were experiencing should now be fixed up.

    Please let me know if you're still having trouble with the review pop-up 🙂

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