STP2 submission to ATO error

Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero.
Trouble is the relevant employee doesn't have a Voluntary Agreement but a Voluntary/Flat Rate of 39%. The Voluntary Agreement section is greyed out so can't be changed. How do I fix this? Had no issues under STP1.
Comments
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Hi Jan
In the employee's record - under Taxes on the Payroll and Compensation Info tab - you just need to enter the employee's ABN here:
Once you've done that, re-generate & submit a new STP file again 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thanks Shaz, The person involved is the owner of the business who is a "Closely Held Payee" but has requested a tax rate of 39%. He doesn't have an ABN and from what I have read you cannot use the company ABN. He is also not under a Voluntary Agreement.
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Ah OK ... It sounds like you've just selected the wrong Income Type for him then - It should be CHP here:
This then doesn't display the ABN field as it's specific to Contractor Income Types:
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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I have Tax Scale as Voluntary Flat Rate 39%. The Income Type box is greyed out so can't be changed to Closely Held Employees. To get access to Income Type the Tax Scale box has to be between Scale 1 to Scale 6. He has had a voluntary tax rate of 39% for years and doesn't want to change.
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Ohhh ... you've posted under the Reckon Accounts Hosted category but that looks like the App or Reckon Payroll/Reckon One 😬
I'd suggest posting under the applicable category instead (I don't work with those unfortunately so can't help) - You may even find a solution already, if you do a search ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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No worries. Thanks. Realised I had put it under Hosted rather than Accounts so have posted there. Just couldn't find how to delete from the wrong section. :)
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