New employees are missing from STP Lodgement screen -Reckon Premier

I have new employees (started after STP2 migration) and they are missing from the STP Lodgement report in Reckon Premier Desktop.

Do I need to do something when setting employees up to ensure they appear?

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,190 Community Manager Community Manager
    Answer ✓

    Hi @Rebecca_10130461

    Were these new employees created AFTER you completed the STP Phase 2 Migration Assistant?

    Have they been setup with their full STP Phase 2 information in their profile eg. Income Type.

    Lastly, is the option to exclude the employee from STP ticked on their profile by any chance?

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